Most recent browsers now include a feature to block pop-ups. This feature is also found on most toolbars which you can add to your browser (Google, Yahoo, MSN, etc.).
Since this feature is activated by default for all pop-ups, the Citibank Online application will not be able to open normally.
Below please find the procedure for solving this problem.
- Open your Internet browser and click the 'Tools' menu.
- For Internet Explorer
Pop-up Blocker Settings
- In the exceptions, enter the following address and click Add:
The filter level can be set to 'Medium'.
- Now click Close.
- For Mozilla Firefox:
Web Features / Content
- In the allowed sites, enter the following address by clicking Add and then Allow:
- Now click OK.
If you use other pop-up blockers or browsers with this feature (Opera, Safari, MSN, Yahoo, Google, etc.) do not forget to check that the address above is listed in the exceptions.
Print this page to follow the instructions.
If you have any questions, please do not hesitate to contact our Help Line at 02/626.59.79.
Last update: 11:52 PM Sunday, July 25, 2010